Documentation

Comprehensive guides and resources to help you get the most out of Ajinex Inventory.

Getting Started

Welcome to Ajinex Inventory

Ajinex Inventory is a powerful, cloud-based inventory management system designed for businesses of all sizes. Whether you're just starting out or scaling up, our platform helps you manage stock, track products, and optimize your supply chain.

First Steps

  1. 1

    Create Your Account

    Sign up and create your first store. You get a 30-day free trial with full access to all features.

  2. 2

    Set Up Your Business

    Configure your business details, create branches, and set up user accounts for your team.

  3. 3

    Add Your Products

    Create product categories, add items to your inventory, and organize your stock.

  4. 4

    Start Managing

    Track stock movements, monitor inventory levels, and optimize your operations.

Setup & Configuration

Store Setup

After creating your account, you'll have a store automatically set up with a main branch. You can customize your store settings by:

  • Updating your business name and details
  • Setting your business location and timezone
  • Configuring currency and tax settings
  • Adding company logo and branding

Creating Branches

Manage multiple locations with ease:

  • Create separate branches for each location
  • Assign staff to specific branches
  • Track inventory by branch
  • Enable inter-branch transfers

User Roles & Permissions

Ajinex Inventory includes multiple predefined roles:

Super Admin

Full access to all features and settings

Admin

Manage store operations and staff

Manager

Oversee branch operations

Staff

Handle day-to-day inventory tasks

Core Features

Product Management

  • ✓ Add and organize products
  • ✓ Track SKUs and barcodes
  • ✓ Manage variants and pricing
  • ✓ Set stock alerts

Stock Transfers

  • ✓ Inter-branch transfers
  • ✓ Track movement history
  • ✓ Approve/reject transfers
  • ✓ Generate transfer reports

Real-time Analytics

  • ✓ Live inventory dashboard
  • ✓ Stock movement trends
  • ✓ Performance metrics
  • ✓ Forecasting tools

Reporting

  • ✓ Generate custom reports
  • ✓ Export data to CSV/Excel
  • ✓ Scheduled reports
  • ✓ PDF generation

Inventory Management

Stock Levels

Keep track of stock levels across all your branches:

  • Real-time stock updates
  • Low stock alerts and notifications
  • Reorder point management
  • Stock valuation by branch

Stock Counts & Audits

Conduct accurate inventory counts and audits:

  • Schedule inventory counts
  • Track count variances
  • Generate audit reports
  • Adjust stock as needed

Movement Tracking

Monitor all inventory movements:

  • Track inbound and outbound movements
  • View complete history for each item
  • Identify trends and patterns
  • Generate movement reports

User Management

Adding Team Members

Invite and manage your team members:

  1. Go to Settings → Team Members
  2. Click "Add New Member"
  3. Enter their email and select role
  4. Assign to branch(es)
  5. Send invitation

Role Management

Control what each team member can access and do:

  • Assign predefined roles
  • Create custom roles
  • Set specific permissions
  • Modify roles at any time

Activity Tracking

Monitor user activities for security and compliance:

  • View user login history
  • Track actions performed
  • Generate activity reports
  • Monitor sensitive operations

Reports & Analytics

Available Reports

📊 Stock Report

Current inventory levels by branch

📈 Movement Report

Track inventory movements over time

💰 Valuation Report

Stock value at different price points

⚠️ Alert Report

Low stock and overstock alerts

Generating Reports

  1. Navigate to Reports section
  2. Select report type
  3. Choose date range and filters
  4. Click "Generate"
  5. Export as PDF or Excel

Billing & Payments

Free Trial

Your free trial includes:

  • 30 days of full access
  • Up to 3 branches
  • Up to 3 team members
  • 500 products
  • No credit card required

Upgrading Your Plan

When your trial ends, choose a plan that fits your needs:

  • Navigate to Settings → Billing
  • Review available plans
  • Select your preferred plan
  • Enter payment information
  • Confirm subscription

Payment Methods

We accept multiple payment methods:

  • Credit cards (Visa, Mastercard, American Express)
  • Bank transfers
  • Mobile money (MTN, Airtel, 9Mobile)
  • PayStack

💡 Billing FAQs

Can I change my plan anytime? Yes! You can upgrade or downgrade at any time. Changes take effect immediately.

What if I no longer need my subscription? You can cancel anytime. Your access continues until the end of your billing period.

Troubleshooting

Common Issues

I can't log in to my account

If you can't log in, try these steps:

  1. Check your username and password
  2. Clear your browser cache and cookies
  3. Try a different browser
  4. Click "Forgot Password" to reset your password
  5. Check if your account has expired

If you still can't access your account, contact support.

Data is not syncing across branches

Try these troubleshooting steps:

  1. Check your internet connection
  2. Refresh your browser
  3. Log out and log back in
  4. Clear browser cache
  5. Check if you have the right permissions
I'm not receiving email notifications

Check the following:

  1. Verify your email address is correct in Settings
  2. Check your spam/junk folder
  3. Ensure email notifications are enabled
  4. Check your notification preferences
  5. Add support@ajinex.com to your contacts
Page is loading slowly

Try these performance improvements:

  1. Check your internet speed
  2. Close unnecessary browser tabs
  3. Disable browser extensions
  4. Clear browser cache and cookies
  5. Try a different browser

Still need help?

If you can't find a solution, our support team is here to help!

Contact Support

Frequently Asked Questions

Is my data secure?

Yes! We use bank-level encryption (SSL/TLS) to protect your data. All data is encrypted at rest and in transit. We comply with international data protection standards and perform regular security audits.

Can I export my data?

Absolutely! You can export your data anytime in multiple formats (CSV, Excel, PDF). Go to your dashboard and select the export option.

Is there a mobile app?

Our web app is fully responsive and works great on mobile devices. Native mobile apps for iOS and Android are coming soon!

Can I integrate with other tools?

Yes! We offer API access and integrations with popular business tools. Check our integrations page or contact our team for custom solutions.

What's included in enterprise plans?

Enterprise plans include unlimited branches, users, products, custom reports, API access, priority support, and custom integrations. Contact our sales team for a personalized quote.